Eth 125 Syllabus Course

School of Humanities ETH/125 Version 6 Cultural Diversity Copyright  © 2010, 2009, 2007 by University of Phoenix. All rights saved. Course Description This course is intended to instruct understudies about issues of race and ethnicity by introducing recorded and current viewpoints on decent variety in the United States, and by giving apparatuses important to advance an aware and comprehensive society. Understudies will finish a few exercises that permit them to look at their own qualities comparable to the estimations of different other racial and ethnic networks. Approaches Workforce and understudies/students will be considered answerable for comprehension and sticking to all strategies contained inside the accompanying two archives: †¢University approaches: You should be signed into the understudy site to see this record. †¢Instructor strategies: This report is posted in the Course Materials gathering. College strategies are liable to change. Make certain to peruse the strategies toward the start of each class. Approaches might be somewhat unique relying upon the methodology where you go to class. On the off chance that you have as of late changed modalities, read the strategies overseeing your present class methodology. Course Materials Schaefer, R, T. 2006). Racial and ethnic gatherings (tenth ed. ). Upper Saddle River, NJ: Pearson Prentice Hall. Partner Level Writing Style Handbook, accessible online at https://ecampus. phoenix. edu/secure/aapd/CWE/pdfs/Associate_level_writing_style_handbook. pdf All electronic materials are accessible on the understudy site. Week One: Race and Ethnicity: Key Concepts Details Due Points Objectives 1. Perceive key terms and sociological ideas identified with race and ethnicity. 2. Depict subordinate gathering creation and outcomes. Course Preparation Read the course depiction and goals. Peruse the instructor’s life story and post your own. Perusing Read Appendix A. Perusing Read Ch. 1 of Racial and Ethnic Groups. CheckPoint Defining Race and Ethnicity Write a 200-to 300-word synopsis that addresses the accompanying inquiries: †¢What do the terms race and ethnicity intend to you? †¢Why are these ideas critical to United States society? Tuesday 15 CheckPoint The Sociology of Race and Ethnicity Resource: Ch. 1 of Racial and Ethnic Groups Utilize Appendix B to coordinate key terms with their right portrayals. Post the finished Appendix B as a connection. Thursday 15 Assignment Journal Entry of a Subordinate Group Member Resources: Ch. 1 of Racial and Ethnic Groups and the U. S. Registration Bureau American Fact Finder site athttp://factfinder. enumeration. gov Select one of the accompanying subordinate gatherings from Ch. 1 of the content. Since the section doesn't list every single subordinate gathering, you may choose whatever other gathering that has a reported history in the United States. †¢Subordinate Groups: Native Americans, African Americans, Chinese Americans, Japanese Americans, Arab Americans, Filipino Americans, Korean Americans, Vietnamese Americans, Asian Indians, Hawaiians, Irish Americans, Polish Americans, Norwegian Americans, Jewish Americans, Cuban Americans, Mexican Americans, and Puerto Ricans. Recognize and depict which, assuming any, of the accompanying creation and outcome circumstances the gathering has confronted: †¢Creation: movement, addition, or colonization †¢Consequences: eradication, ejection, withdrawal, isolation, combination, or osmosis Write an anecdotal, first-individual record of the creation and result circumstances of a subordinate gathering in the United States as a 700-to 1,050-word diary section. Portray, as though you were an individual from that subordinate gathering, where the gathering started, how it went to the United States, and a couple of areas in the United States where individuals from your gathering live. Be imaginative in your anecdotal depictions, and precise with your realities. Examination your content, the Internet, or the University Library for data about your picked gathering. Of specific handiness is the People segment of the U. S. Evaluation Bureau American Fact Finder site athttp://factfinder. enumeration. gov Cite your sources reliable with APA rules. Post your diary section as a connection. Sunday 100 Week Two: Recognizing and Overcoming Prejudice Details Due Points Objectives 1. Perceive how individuals are affected by generalizations. 2. Endorse techniques for reinforcing present day endeavors to lessen bias. 3. Perceive troubles in breaking down preference. Perusing Read Ch. 2 of Racial and Ethnic Groups. Perusing Read Ch. 3 of Racial and Ethnic Groups. Perusing Read Ch. 4 of Racial and Ethnic Groups. Cooperation Participate in class conversation. 4 days/wk 10 Discussion Questions Respond to week after week conversation questions. Tue/Thur 10 CheckPoint Implicit Association Test Complete the Harvard-Hosted Implicit Association Test (IAT) utilizing the accompanying directions. The test should take around 10 minutes to finish. †¢Navigate to the Project Implicitâ ® landing page at https://understood. harvard. edu/understood/and clickDemonstration. At the IAT landing page, click in a hurry to the Demonstration Tests connect. †¢At the Measure Your Attitudes page, find and snap on the I wish to continue connect. †¢You will be incited to choose a test. Take one of the accompanying IAT tests: ?Race IAT ?Arab-Muslim IAT ?Native IAT ?Asian IAT ?Skin-tone IAT Post a 200-to 300-word syn opsis that answers the entirety of the accompanying inquiries: †¢What was the consequence of your IAT? Do you imagine that the test delivered substantial outcomes for your situation? †¢In your sentiment, is it hard to precisely quantify bias? Why or why not? †¢Describe different estimations sociologists use to figure bias. Friday 30 Week Three: Countering Discrimination, Immigration in the United States Details Due Points Objectives 1. Perceive wellsprings of segregation in your condition. 2. Depict your own social foundation. 3. Partner being a migrant to the United States with its natural difficulties. CheckPoint Modern Challenges in Immigration Resources: Ch. 4 of Racial and Ethnic Groups and the U. S. Citizenship and Immigration Services (USCIS) site atwww. uscis. gov Browse through the USCIS site, giving exceptional consideration to movement structures, charges, fingerprinting, administrations, and advantages. Select a foreigner gathering from Ch. 4 of the content. Envision yourself as a current individual from your chose gathering, and think about the accompanying inquiry: Would I need to move to the United States, and why? Consider what supposition you would have of the migration procedure, including naturalization, the costs, fingerprinting, etc. Consider whether the procedure would appear to be simple or hard for you as an outsider. After you have pondered your answers, continue to the subsequent stage of this CheckPoint. Post a 200-to 300-word synopsis that answers the entirety of the accompanying inquiries: Should United States government strategy favor particular sorts of workers? †¢Should citizenship inclination be given to the neediest candidates? The most skilled? The most abused? The most extravagant? †¢Should applications from specific nations be given need? (Feltey, 2006, p. 11) Thursday 30 Assignment Ethnic Groups and Discrimination Resources: Racial and Ethnic Grou ps, the Internet, and the University Library Select an ethnic gathering to which you have a place. In the event that you relate to more than one gathering, pick the gathering with which you most recognize or about which you might want to find out additional. Compose a 700-to 1,050-word exposition in which you answer the accompanying inquiries: †¢Conduct exploration to decide whether the gathering colonized or in the event that it moved to the United States. Did the gathering face partiality, isolation, bigotry, or any blend of the three? Assuming this is the case, how and why? Remember your examination discoveries for your article. You may look through sections of the content as a component of your examination. †¢Was this gathering influenced by any of the accompanying types of segregation, or did it take an interest in any of the accompanying types of separation? Provided that this is true, depict: ?Dual work advertise Environmental equity issues ?Affirmative activity ?Redlining ?Double danger ?Institutional segregation ?Reverse separation ?Glass roof, glass dividers, or glass elevator †¢Do you socially distinguish more with the ethnic gathering you inspected, with United States standard culture, or with both similarly? O rganization your article predictable with APA rules. Post your paper as a connection. Sunday 100 Week Four: African American Group Progress, Modern African American Dynamics Details Due Points Objectives 1. Depict the impacts of servitude on current America. . Partner African American pioneers and gatherings with their accomplishments of the Civil Rights and Black Power developments. 3. Weigh persevering social disparities suffered by African Americans. Perusing Read Ch. 7 of Racial and Ethnic Groups. Perusing Read Ch. 8 of Racial and Ethnic Groups. Perusing Read Ch. 11 of Racial and Ethnic Groups. Investment Participate in class conversation. 4 days/wk 10 Discussion Questions Respond to week after week conversation questions. Tue/Thur 10 CheckPoint Leaders and Legislation of the Civil Rights and Black Power Movements Research Ch. of the content and Appendix C to recognize occasions and pioneers of the Civil Rights and Black Power developments and their commitments to their individu al causes. Complete the two Parts I and II of Appendix C. Post the finished Appendix C as a connection. Friday 30 Week Five: Muslim and Arab Americans Details Due Points Objectives 1. Depict the effect of Orientalism on Muslim and Arab Americans. 2. Recognize reasons for bias and victimization Muslim and Arab Americans. 3. Look into United States-driven perspectives on Muslim and Arab Americans with United States-driven perspectives on Christian Americans. CheckPoint Qualities of Orientalism, Prejudice, and Discrimination Resource: Appendix D Post a 200-to 300-word reaction in which you complete the accompanying: †¢Explain th

9 Ways to Make Your Goals Happen By The End of 2015

9 Ways to Make Your Goals Happen By The End of 2015 I comprehend what you’re thinking. The special seasons are here. Before we know it, the ball will drop and the appearance of 2016 will murder off the entirety of our expectations of achieving our greatest objectives for 2015. Be that as it may, there’s still time! Don’t turn over your goals during the current year in light of the fact that it’s practically one year from now. Find a way to clear your work area and your heart and make 2015 a genuine success.1. Make a ListWrite down the entirety of your neglected achievements and objectives during the current year, at that point pick your best a few. Concentrate on sensible objectives that depend nearly or completely on you, as opposed to outside variables or individuals. At that point cause a rundown of each significant thing you to can do to meet those objectives and get to work.2. Tell the WorldEnlist your buddies and family and online networking group to keep you legit. Mention to your tutor what you†™re attempting to achieve. Tell your strong relative, or your closest companion, or your Twitter channel. Open up to the world about your objectives and the world will help consider you responsible for meeting them.3. Make a PlanLike Macaulay Culkin preparing his turf for the incredible robber intrusion of 1990, you need a fight procedure. There’s around one month left in the year, which is all that anyone could need time, however it’s going to fly. Partition your significant assignments among the weeks and ensure you don’t let any weeks slip by.4. Cut out the Excess NoiseThis one resembles a couple of commotion dropping earphones for your calendar! Discover 3-5 places in your normal where you are sitting around idly: on Facebook, or dillydallying by the espresso machine, or playing Candy Crush on the drive home. For the following two months, put that dillydally energy into superdrive and work on your objective rundown. You’ll be flabbergasted at the am ount more you can get done.5. Discover Time to ExerciseThe most ideal approach to expand your vitality, endurance, and center is to work out. The endorphins will juice you up, thus will the certainty increase in having headed out to the exercise center. You’ll gain better ground on your objectives and get fit in the process.6. Most noticeably terrible Things FirstSave the least demanding, easiest assignments for last when you’re in your last run. Start each morning by handling the hardest undertaking first, while you’re freshest and your inspiration is at a day by day top. Things will just get simpler as you work.7. Clock itSet yourself a clock and don’t get up from what you’re doing until it goes off. You’ll need the breaks, so make a point to make the best of those too. Look at the free Pomodoro application to help with this.8. Make a â€Å"ta-da list†You’ve knew about a plan for the day, however what about a day by day ta-da list? Investigate everything you’ve done that day and revel in your profitability. It will assist you with clearing the last not many obstacles and remain spurred to get those objectives met before the new year.9. Assign the Holiday as a RewardI realize it feels like one major overstuffed schedule of interruptions, parties, enticing smorgasbords, and open bars. Be that as it may, utilize this merriment furthering your potential benefit! Construct occasion treats and fun into your timetable as a compensation for intersection errands of your list.One month isn’t much, yet it’s enough. Presently, shouldn’t you be making that objective rundown as opposed to perusing articles online?Yes, It’s Still Possible to Achieve Your Biggest Goals Before the End of the Year

Religious Freedom Free Essays

Strict opportunity possesses an uncommon spot in contemporary political conversations. It ought not. This isn't on the grounds that strict opportunity isn't significant but since it is no more and no less significant than different types of opportunity of still, small voice, conviction and practice. We will compose a custom exposition test on Strict Freedom or on the other hand any comparable point just for you Request Now 2 Many devotees call attention to that confidence assumes an exceptional job in their lives. That is frequently obvious. Those nonbelievers who excuse faith in God as not any more solid than confidence in Santa Claus or in pixies overlook what's really important. Religion is in excess of a scholarly exercise or a matter of rationale; it regularly has, for adherents, a fundamental social and profound capacity. Yet, recognizing the imperative and one of a kind job of confidence in the lives of devotees doesn't submit us to giving it a favored situation in the public arena. 3 The explanation that strict opportunity has an uncommon spot in contemporary political discussion is authentic. Thoughts of resilience and of opportunity of articulation created in Europe from the seventeenth century onwards fundamentally inside a strict system. Inquiries of toleration and articulation were on the most fundamental level inquiries of how, and how far, the state, and the built up chapel, ought to oblige strict dispute. We can see this in the contentions of John Locke, whose Letter Concerning Toleration is a key book in the advancement of present day liberal thoughts regarding opportunity of articulation and love. Locke’s beginning stage was the request that the obligation of each individual was to look for his own salvation. The way to do so were his strict convictions and the capacity transparently to love. The intensity of the political specialists couldn't legitimately stretch out over either circle. Composed when Europe was lease by stormy strict struggle, and when prejudice and mistreatment were the standard, Locke’s was an incredible contention for strict opportunity. It was likewise an exceedingly thin origination of freedom. Locke’s toleration was established principally in the longing to broaden opportunity of love and philosophical conversation to protester assemblies and put little accentuation on more extensive issues of opportunity of thought or still, small voice. In reality Locke was decided in declining to stretch out toleration to numerous different gatherings. Neither Catholics not agnostics were, in Locke’s see, meriting resistance, the previous on the grounds that they gave their devotion to a ‘foreign prince’, the last in light of the fact that their conclusions were ‘contrary to human society’ and ‘to the protection of common society’. 4 Locke’s close to contemporary, the Dutch logician Baruch Spinoza, whose perspectives impacted the Radical Enlightenment, proposed an alternate idea of resilience. Spinoza’s beginning stage, was not, as it was for Locke, the salvation of one’s soul, or the conjunction of places of worship, yet the improvement of opportunity, and the journey for singular freedom and opportunity of articulation. All endeavors to control free articulation, he demanded, abridged genuine opportunity as well as was purposeless. ‘No man†¦ can surrender his opportunity to pass judgment and think however he sees fit, everybody is by supreme normal right ace of his own thoughts’, Spinoza composed, so ‘it follows that articulate disappointment will go to any endeavor in a state to drive men to talk just as recommended by the sovereign in spite of their unique and contradicting conclusion. ’ ’The right of the sovereign, both in the strict and common spheres’, he finished up, ‘should be confined to men’s activities, with everybody being permitted to think what he wishes and state what he thinks’. It is a more comprehensive vision of opportunity than Locke’s, and a progressively valuable beginning stage †and end †when pondering contemporary opportunity. 5 Modern thoughts of opportunity and resilience are generally observed, especially in the West, as having gotten from Locke. Truth be told they draw upon both Locke and Spinoza. The US First Amendment owes a lot to Spinoza’s origination of opportunity. Indeed, even in Europe, where opportunity of articulation is understood in smaller terms, Spinoza’s impact stays significant, if unacknowledged. In any case, regardless of the widening of the origination of freedom and resistance, the possibility that opportunity of religion is an uncommon opportunity, a thought that gets essentially from Locke, stays dug in. 6 Today, we live in totally different world from that in which ideas of strict opportunity originally created. Religion is not, at this point the cauldron inside which political and scholarly discussions occur. Inquiries of opportunity and resilience are not about how the prevailing strict foundation ought to react to contradicting strict perspectives, yet about how much society ought to endure, and the law grant, discourse and action that may be hostile, contemptuous, unsafe to people or subvert national security. We would now be able to see all the more obviously that strict opportunity is definitely not an extraordinary sort of freedom however one of a more extensive arrangement of opportunities. On the off chance that we were consider strict opportunity from first standards today, it would not have a unique spot contrasted with different types of opportunity of still, small voice, conviction, gathering or activity. 7 Whatever one’s convictions, common or strict, there ought to be finished opportunity to communicate them, shy of affecting brutality or different types of physical mischief to other people. Whatever one’s convictions, common or strict, there ought to be opportunity to amass to advance them. What's more, whatever one’s convictions, common or strict, there ought to be opportunity to follow up on those convictions, insofar as in this manner one neither truly hurts another person without their assent, nor violates that individual’s rights in the open circle. These ought to be the major standards by which we judge the reasonability of any conviction or act, regardless of whether strict or mainstream. 8 Many on the two sides of the discussion about strict opportunity keep on regarding religion as uncommon. Numerous agnostics need to deny religion the rights agreed to others types of conviction. Numerous strict devotees need to hold benefits for religion. Both aren't right. 9 Some nonbelievers contend that secularism necessitates that religion be kept out of the open circle. It is a contention that can't be correct anything else than the case that the perspectives on racists, moderates, socialists or gay activists must be kept out of the open circle. A mainstream space can't be one in which religion isn't allowed to be available. It is, somewhat, a space wherein one religion is conceded no bit of leeway over another, nor over any common way of thinking or philosophy. It should likewise be one, nonetheless, in which no religion is hindered as for another religion, or as for mainstream methods of reasoning and philosophies. 10 Numerous agnostics request likewise that strict images be restricted in the open circle. Numerous states and organizations have forced such bans, from the refusal to permit the wearing of the cross in the working environment to the banning of the burqa in broad daylight places. Such bans are encroachments of the essential opportunities set out in #7. A business has each privilege to boycott sorts of apparel that may be, say, perilous in a specific work environment. The person likewise has the right, in specific conditions, and inside cutoff points, to demand that workers wear a specific uniform, or to stop from wearing something wrong. Be that as it may, there ought to be no broad prohibition on specific types of apparel or enhancement, and unquestionably no broad restriction on explicitly strict dress or images. 11 The genuine quandaries with strict opportunity emerge out of inquiries not of convictions or images yet of practices. Numerous convictions, strict and common, suggest specific practices. The conviction that homosexuality is a wrongdoing necessitates that one cease from gay connections or gay sex. The conviction that life starts at origination necessitates that one doesn't have a fetus removal or help any other individual to do as such. Etc. As a general public we ought to endure similarly as is conceivable the longing of individuals to live as per their still, small voice. Yet, that toleration closes when somebody following up on their still, small voice makes hurt another without assent, or encroaches another’s certifiable rights. 12 It isn't simply on account of religion that there is a solid connection among conviction and practice. Racists, socialists, Greens, New Age spiritualists †all could guarantee that their convictions implement upon them certain activities or practices. We don't, notwithstanding, permit racists, socialists, Greens, or New Age spiritualists to follow up on their convictions if in this manner they hurt others or deny them their real rights. A supremacist bar proprietor can't ban dark individuals from his bar, anyway profound set his convictions. It would be a criminal offense for Greens to annihilate a farmer’s field of lawfully developed GM crops, anyway firmly they may feel about such horticulture. There is a line, as it were, that can't be crossed regardless of whether inner voice expects one to. That line ought to be in indistinguishable spot for strict devotees from for non-adherents. Society ought to suit the extent that is conceivable any activity really required by soul, however not where such acts hurts another or encroaches their privileges. Obviously, a strict devotee may guarantee that the individual faces an alternate sort of impulse to that felt by a bigot, a socialist or any other individual appended to mainstream convictions. The person in question may feel told by God to act with a specific goal in mind. It likely could be genuine that a devotee feels an alternate sort of impulse. However, the explanation behind which somebody feels constrained to act with a specific goal in mind isn't really pertinent to whether such acts ought to be lawfully allowed. 13 The way that demonstrations of soul may here and there must be controlled doesn't imply that in these cases there is a ‘conflict of rights’. Similarly as there is an option to free discourse however no privilege not to be off

Factors Leading to the Success of Singapore Airlines - Free Essay Example

Introduction Singapore Airlines (SIA) has been known by every people, it depends on the excellent services and highlight customers care developing the business. Singapore Airlines operates a hub airport at Singapore Changi International Airport, it owns significant market in Southeast Asia, East Asia, South Asia, and Kangaroo route. The company also operates trans-Pacific routes, including two of the worlds longest non-stop commercial flights from Singapore to New York, Singapore to Los Angeles, which are used Airbus. This company is the first to use the Big Mac Airbus A380 aircraft, which to service the customers. SIA has been extended to aviation-related businesses, such as aircraft handling and engineering. The report of this company could clearly show that Singapore Airlines Limited ranked highest in the world, is the eighth largest airline in Asia, and the number of international passengers ranked the worlds sixth largest airline. Singapore Airlines has been evaluated as one of the most comfortable and safest airline, it is known as the safest airline company with the youngest aircraft group, and the average age of the aircraft is 6.6 years. Singapore Airlines has the feature which design to solve meals aircraft and quality issues advisory group of airlines in the world of airlines. Singapore Airlines International Culinary Panel was founded in 1998, whose members are well-known chefs around the world, to design rich SIA passengers world-class airline meals. In addition, Singapore Airlines First and Business Class passengers enjoy the Book the Cook service in the 24 hours prior to departure. Customers could choose the favored food in the 20 kinds of food, which could satisfy the customers who have personal taste. In this article, I will discuss which factors could lead to the success of Singapore Airlines. The aspect of internal and external elements is my important direct in the analysis of Singapore Airlines. This is proposal, which is the part of this project. In this proposal, it include the literature review, objective, methodology. In the literature review, it will show some important quoted ideas, and these ideas could be better to support why the company could successful. The objective will illustrate the aim of this project, and some questions which I will list. The methodology could show the way, which is to show my process of collecting information, it include the primary data, secondary data and others. Literature review Spend management Heracleous, L and Wirtz, J (2010) said that Singapore airlines has its special and effective rules which is the 4-3-3 rule of spending. This rule means this company has 40% on training, 30% on revising processes and procedures, and 30% on creating new products and services every year. This could be better to prove that this company have a great spend management, the spend manager could accurately calculate which way could make this company have a better performance. Pandit, Kand Marmanis, H (2008) said that Spend Management is a business function in which businesses gain visibility, establish controls consisting of system controls and organisation policies, in order to manage their business spend. Pandit, Kirit; Marmanis, H. (2008),Spend Analysis: The Window into Strategic Sourcing,J. Ross Publishing,ISBN1-932159-93-2 High standard Heracleous, L and Wirtz, J (2010) also said that SIAà ¢Ã¢â€š ¬Ã¢â€ž ¢S service processes, like those of most other airlines, are highly standardized. High standard is another factors which could push this company to be success. Heracleous, L, Wirtz, J and Johnston, R (2004) said that SIA does not aim to be a lot better but just a bit better in every one of them than its competitors. A bit better than competitors could prove the high standard in this company. Customer care and Innovation Hercleous, L and Wirtz, J (2004) said that the central to high-volume service operation could leads to predictability, safety, and lower costs in the company. It also leads to customer satisfaction. In addition, SIA is a pragmatic innovator, quickly stopping the use of technologies that customers donà ¢Ã¢â€š ¬Ã¢â€ž ¢t like. This could prove that this company have the innovation and customers care. Chong mark (2007) said that the service has won a great awareness in the world, and its service has some capabilities which are innovation offerings and modern fleet. He also said that Singapore airlines focuses on the in-flight experience, which is the personal service and service-related comforts. The brand awareness Chong mark (2007) said that Singapore Airlines (SIA) is a globally renowned brand and one of the most pro ¬Ãƒâ€šÃ‚ t table airlines in the world. Hoyer and Brown (1990) said thatthe process of consumersà ¢Ã¢â€š ¬Ã¢â€ž ¢ choice will be dominated by the brand awareness. Subjects with no brand awareness tended to sample more brands and selected the high-quality brand on the final choice significantly more often than those with brand awareness. So Singapore airlines has a good brand awareness, which could lead to highlight business of more passengers. From the report of DATAMONITOR (2011), Singapore airlines also has strong brand image, and it is the worlds most admired airline and ranked the 27th on the Fortune Worlds Most Admired Companies rankings in 2010. It has a strong brand and is a leader in the aviation industry, in terms of innovation, safety and service excellence. Wayne D. Hoyer and Steven P. Brown Journal of Consumer Research Vol. 17, No. 2 (Sep., 1990), pp . 141-148 The internal and external target of Singapore airlines Chong (2007) said that the employee communication program of Singapore airlines is based on the mission and value of corporate. The mission is à ¢Ã¢â€š ¬Ã‹Å"be a global company dedicated to providing air transportation services of the highest quality and to maximizing returns for the bene ¬Ãƒâ€šÃ‚ t of its shareholders and employeesà ¢Ã¢â€š ¬Ã¢â€ž ¢, the value of company is to be the excellence, safety and customer care, which focus on the customers. For the employees, the value is integrity and teamwork. Therefore, Singapore airlines is not only to emphasis on the customers, but also to focus on the environment of internal development. Heracleous, Wirtz and Johnston (2004) said that the culture of Singapore airlines encourages the innovation of functions, such as in-flight services, ground services and loyalty marketing. It also develop a lot of subsystems, which is not only the customer service system, and the system of staff, such as the reward system. This company als o focuses on the employees, managers and staff are well aware of the profit and cost-effective. The strategy of Singapore airlines Cendroski, Scott (2010) said that the key to Singapore Airs success: ignoring the crowd. In the downturn, while its competitors focused on cutting prices, it slashed flights. DATAMONITOR (2011) illustrate Singapore Airlines has a diversified geographical spread. The group provides services such as passenger transportation, logistics, and maintenance, repair, and overhaul (MRO) services. The group operates across various regions such as East Asia, Europe, South West Pacific, West Asia, Africa, and the Americas. In addition, this company has young aircraft fleet, the airline operations of the group include passenger and cargo air transportation. It holds the youngest fleet of aircraft. The passenger fleet operated by Singapore Airlines comprised 108 aircraft, with an average age of six years and three months. This company have a clearly strategy, which could achieve the maximum profit in the airline industry. Research questions and objectives The reason why the Singapore airlin es could attract many people will be analysed in this project. And this company have a successful business in the airline industry. Moreover, the characteristic of Singapore airlines will list in this project. The customers care, the innovation of internal company, some differentiation of this company and the suitability of environment will also be researched. In addition, which resources of Singapore airlines could push this company to have a great business, which factor is important and could keep this company having competitive advantage? Which competitive advantage could develop the sustainable competitive advantage? Which factor could make this company maintain a great profit? The aim of this project is to illustrate the elements which could lead to the success of Singapore airlines. It mainly describes the internal and external environment of company which push this company for achieving the success. Analysing the marketing, customers care and innovation is the significant part in this project. It will use the PEST and SMART methods to report this company. Moreover, using the critical mind to finish this article is the important step. Using the SWPT to analysis the external and internal environment of this company is an efficient way for elaborating the success. In the Singapore airlines, the rules of this company, the services, the culture of this company, the communication, customers care and the airplane are all the indispensable roles in the process of success. This project is focus on these elements for being better to illustrate and analyze the success of Singapore airlines. Methodology The primary data and secondary data Generally, observation, interviews and questionnaires are three main primary data collection methods (Sekaran, 2000).This project has used the type of questionnaire by the way of interview. Moreover, it aims to different groups, which are mainly students, workers and some foreigners. These questionnaires have 100 parts which has distributed at the weekend in the campus and airport of Bristol. As the result, the number of students is the biggest, and the most of these students are come from other countries, which could conveniently collect the data. This is the primary data. In aspect of the secondary data, the information has been searched in the library of UWE, the resources mainly come from the searching system of on-line library in the UWE, and collecting relevant data is the important part in the process. Edit and summary is the last step. And there is another resources which are come from the Singapore annual report, the website of Singapore airlines and others relevant of this company academic websites. The survey has covered about 10 days, collection of information is essential, then editing the information and making questionnaire is my next step, the information about high street was collected through the Internet, and think about which information should be used in questionnaires.  Ãƒâ€šÃ‚ ¬ The quantitative and qualitative Quantitative research involves the collection of information that can be expressed using a numerical measure (Brassington and Pettitt, 2003). Qualitative research, on the other hand, usually involves the collection of non-numerical data that in open to interpretation, such as customerà ¢Ã¢â€š ¬Ã¢â€ž ¢s opinions, where there is no intention of establishing statistical validity (Brassington and Pettitt, 2003). These questionnaires have used the method of qualitative and quantitative. The type of opened and closed also use in the questions. Qualitative research occupied 60 percent of the questionnaire. It show the percentage of option. The advantage of quantitative is that collect conveniently relevant information, these information could directly show which one is popular in the mind of people. Quantitative research has been used in the opened questions. Qualitative aims to gather an in-depth understanding of human behaviour, this way could match the opened questions, people can freely illustrate the detail of their views. The questionnaires is my important stage which to collect the advice of passengers as my primary data. Distinguishing the quantitative research and qualitative research is important thing. Moreover, this project will use PLEST structure to analysis. Conclusion Through above of illustration of proposal, it could clearly show the direction of this project. Frome the literature review, it elaborates that Singapore airlines has more competitive advantages than other competitors, some resources could prove the differentiation of this company. The research questions and objectives could show detail of project which I will analyse it in the future. It also could illustrate the direction of this project. The methodology could describe the researching process of this project, and the sources of data. It also could demonstrate how can collect the data. It also could show which way of collection will be used in the process of collecting dat a. Reference Pandit K; Marmanis H. (2008),Spend Analysis: The Window into Strategic Sourcing,J. Ross Publishing Wayne D. and Steven P. (1990) Brown Journal of Consumer Research. 17(2), pp. 141-148. AirlinesIndustryProfile:Singapore. Oct2012, p1-31. 31p. Heracleous, L. and Wirtz, J. (2010) Singapore Airlines Balancing Ac.Harvard Business Review. 88 (7/8), pp. 145-149. Chong, M. (2007) The Role of Internal Communication and Training in Infusing Corporate Values and Delivering Brand Promise: Singapore Airlines Experience.Corporate Reputation Review. 10 (3), pp. 201-212. Heracleous, L. and Wirtz, J. and Johnston, R. (2005) Kung-Fu Service Development at Singapore Airlines.Business Strategy Review. 16 (4), pp. 26-31. Cendrowski, S. (2010) SINGAPORE AIRLINES.Fortune International. 161 (8), p. 12-12. Singapore Airlines Limited (2011) DATAMONITOR: Singapore Airlines Limited. Singapore Airlines, Ltd. SWOT Analysis Heracleous, L. and Wirtz, J. and Johnston, R. (2004) Cost-effective service excellence: lessons from singapore airlines.Business Strategy Review. 15 (1), pp. 33-38. Brassington, F. and Pettitt, S. (2003)Principles of Marketing. 2nd ed. : Financial Times Prentice Hall. Ramaswamy, K. (2002) Singapore International Airlines: Strategy with a smile.Thunderbird International Business Review. 44 (4), pp. 533-555 SingaporeAirlines, Business Traveller (Asia-Pacific Edition). Oct2011, p45-45. 1p. 3 Montlake, S. (2012) Singapore Airlines Tries To Stretch The Budget Carrier Model.Forbes.com., pp. 42-42. Chan, D. (2000) The story of Singapore Airlines and the Singapore Girl.Journal of Management Development. 19 (6), p. 456. Wirtz, J., Heracleous, L. and Pangarkar, N. (2008) Managing human resources for service excellence and cost effectiveness at Singapore Airlines.Managing Service Quality. 18 (1), pp. 4-19. Ionides, N., Vaz, N. and Pangarkar, N. (2009) Singapore Airlines revamps site to improve user experience.New Media Age., pp. 05-05. Wirtz, J. and Johnston, R. (2003) Singapore Airlines: what it takes to sustain service excellence a senior management perspective.Managing Service Quality. 13 (1), pp. 10-19.

Breaking Down The Metamorphosis - 1076 Words

Breaking Down The Metamorphosis Franz Kafkas beginning of his novel, The Metamorphosis, begins with what would seem a climactic moment: As Gregor Samsa awoke one morning from uneasy dreams he found himself transformed in his bed into a gigantic insect. From this point on, the reader is determined to make sense of this transformation. However, the reader later comes to realize that Gregor is actually not an insect, but this metamorphosis into a vermin was purely symbolic. It symbolizes the degrading lifestyle that Gregor leads to support his family. This leads the reader to understand Gregors absurd dilemma. Gregors insignificant and outcast lifestyle of supporting his family proves that the universe is irrational, and†¦show more content†¦The father, forgetting that Gregor was once the son he had acted as if he loved, threw an apple into Gregors back which became embedded. The apple eventually became infected and was the death of Gregor. The apple is a symbol for Grego rs absurd guilt. The apple dates back to Adam and Eve, and the guilt of giving into temptation. Gregor did not give into temptation, but still feels an indescribable guilt because he can no longer bring in funds for his family. The irony of this is that, the family forgot all that Gregor had tried to do for them, and quickly began to loathe Gregors presence in the household. After Gregors death, his parents wonder about the eventual marriage of their daughter. They had, within a short time frame completely forgotten about their once beloved son. One other idea that Kafka worked into this story is that All people are outlaws. This seemingly outrageous statement can be explained through Gregors absurd dilemma as a vermin. Gregor became the source of income for his family, and yet once he could no longer help the family, they stop loving him. Without his initial function, he became an outlaw of family life. Gregor eventually wanted the family to give up all hope in him, a hope t hat he wanted to exist but did not. He thought back on his family with deep emotion and love.Show MoreRelatedKafkaness: The Temporal Effect of Franz Kafka1345 Words   |  5 Pagestemporal effect of Kafka’s stories reveal about the protagonist in â€Å"The Country Doctor†, â€Å"The Metamorphosis†, â€Å"A Hunger Artist†, and â€Å"In the Penal Colony†? The complex concept of time can be viewed in numerous ways; it can be relative or absolute, structured or completely disorganized. In Franz Kafka’s short stories time appears in two forms: precise or dream-like states. 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Advantages Of Single Customer Service Center For Rr...

1. List the advantages of a single customer service center for RR Communications. Answer 1. There are many advantages for having a single service center for RR Communications. First and foremost is the reduction in the cost of the services that are provided by the RR Communications. The services will also get improved since it will reduce the distraction from the core activities that can be caused due to non-core services. Also, since the main focus is on the core activities, it will create an externally focused profit center for the organization. Moreover, all the information regarding the services and the customers will be at a common place so it will increase the efficiency for performing the tasks and for providing the support to the customers. It will also reduce the personal requirements by different divisions for hardware and software. It will also help to attain uniformity of the service as the information is located and shared at one place, which would not be possible if different information is available at different divisions. Also it will also show pr ofessionalism to the customers as all the divisions are working together in order to ease the customer service. 2. Device an implementation strategy that would guarantee the support of the divisions presidents for the shared customer service center. Answer 2. The first problem that is going to arise while implementing the strategy is the resistance form the divisions, so it is required to convince the departmentsShow MoreRelatedCommunications Is A Service Provider With Multiple Business Segments941 Words   |  4 PagesRR communications is a service provider with multiple business segments. The key line of their business include internet, mobile, landline and cable TV services. 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Describe factors that may contribute to an individual being vulnerable to abuse free essay sample

Factors may include if theindividual has a mental disabilty such as dementia or not having the mental capacity. If the individual is secluded or isolated or vulnerable.There could be factors for the abuser which could include the abuser having lack of training, also abusing their power. Sometimespersonal issues have a part to play which could include the carer/abuser being stressed or having a history of abuse and continuing the cycle. There are numerous factors that may make a person more suseptable to abuse. The factors include if one has low self esteem or self worth. If they have had abuse before, nobody to protect them, and the mentally ill. unit 2.1 explain the actions to take if there are suspicions that an individual is being abused. The actions to take constitute the learners responsibilities in responding to allegations or suspicions of abuse. Always report to the appropriate person(s), record the facts on appropriate paperwork, listen do not judge, stay calm and collected, do not tamper with evidence. We will write a custom essay sample on Describe factors that may contribute to an individual being vulnerable to abuse or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page unit 2.2 explain the actions to take if an individual alleges that they have been abused. If you work for a company or agency there should be policies and procedures already in place to follow most would state to report to the appropriate person(s) record the facts on appropriate paperwork, listen not judge. Always establish what it is that has occured and report any suspicions to the appropriate manager. Reassuring the individual at all times and take every allegation seriously. Always date the paperwork and have it signed by any witness (if any). Take photographs of evidence if possible. Speak clearly and precise and avoid any leading questions. unit 2.3 Identify ways to ensure any evidence of abuse is preserved Always record the facts immediately report evidence immediately to line manager do not tamper with any evidence unit 3.1 Identify national policies and local systema that relate to safeguarding and protection from abuse. Local systems may include: employer/organisational policies and procedures multi-agency adult protection arrangements for a locality National policies: safeguarding,safeguarding training. Organisational-employer policy on protection/safeguarding Systems: Local authority Adult Services Department (social services) Safeguarding team investigate and ensure safety Care quality commission-inspect care providers Policeto investiget/prosecute Carers direct helpline